Let’s keep it simple

A question? We’re here.

Checking your iPhone model, choosing a finish or asking about an order? Send us a message and we’ll help.

By email

yonkotsu.shop@gmail.com

About an order

Include your order number and the email address used at checkout. For a damaged or incorrect item, please also send us a photo by email.

Returning an item

Contact us before sending anything back. Returns go to Firminy, France, under the store’s return policy and the instructions provided after approval.

Return conditions ↗

Yonkotsu · Registered office: 29 Renminshichang W Ln, Dongcheng, Beijing, China, 100010. This business address is separate from the returns address in France.

Read the FAQ ↗

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