Let’s keep it simple
A question? We’re here.
Checking your iPhone model, choosing a finish or asking about an order? Send us a message and we’ll help.
By email
yonkotsu.shop@gmail.comAbout an order
Include your order number and the email address used at checkout. For a damaged or incorrect item, please also send us a photo by email.
Returning an item
Contact us before sending anything back. Returns go to Firminy, France, under the store’s return policy and the instructions provided after approval.
Return conditions ↗Yonkotsu · Registered office: 29 Renminshichang W Ln, Dongcheng, Beijing, China, 100010. This business address is separate from the returns address in France.
Read the FAQ ↗